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Everything went well from pre-order discussions with Jeff, correct order received and Jeff taking a call from me on a Saturday during installation.
I purchased one of the Smart Mist systems last year. I had originally planned to purchase the system on Amazon. However, I needed a custom system based on the area that needed coverage and a standard "out of the box" system would not be sufficient. I decided to purchase directly from Smart Mist USA. I sent Jeff a diagram (survey) of the backyard with markings as to where I wanted the system to cover. He was extremely helpful both via email and phone conversation. He helped me customize the various parts that I needed and provided valuable feedback as to what would work with the coverage area. I can't say enough as to how thankful I was with his knowledge and suggestions to get the misting system installed. He always answered my calls or returned them promptly. I would highly recommend the Smart Mist USA system!
The system was straight forward to install and has really improved our outdoor patio experience. We live outside of Tucson, AZ and our patio is West facing, so intense afternoon/evening heat! Your system has allowed us to continue using this space and the intermittent feature is very nice….would recommend to anyone looking to customize their misting needs.
What an excellent product and even better customer service. Jeff was the best. On a Saturday, he took time to discuss my project and recommend the best setup for me. I would highly recommend him and his product