Reviews

The best misting system with the best customer service. Jeff has been great!

The stainless is a great way to go in those areas where the tubing is exposed. It doesn't bow due to temperature change like the nylon tubing.

Great service from Jeff. System works as advertised and was easy to install. I own a wedding venue in Texas and on late notice Jeff was able to overnight me the last parts i needed to complete about 150 feet of misting system for two covered patios. Received all the parts the day before a mid-July wedding and was able to install and test on my own and misting system worked like a champ that day. The bride was super excited and it absolutely helped to mitigate the 100 plus temps here. Been working great for the past 2-1/2 months. Looks like just periodic maintenance to clean the mister tip filters as we have really hard water here.

Jeff went above and beyond to help me solve a problem. Always picks up the phone or calls right back. Very knowledgeable. Fell like any other company would have left me hanging. Really nice

I have a huge patio area that needed some help due to the gnats and mosquitos and the hot weather. I installed the Smart Mist system in one day. I live in an area that gets well over 100 every day in the summer. I ordered the .08 nozzles. This system works great at cooling and it blocks those stupid insects. I've communicated with Jeff a couple of times for a few extra parts. He sent my orders the same day both times.

Delivered as promised.

Fantastic product works exceptionally well. The service is above and beyond. Thanks Jeff for all the advice and help.

Thanks Jeff your customer service is top notch

Jeff and his company took wonderful care of me. He was really fast at shipping me what I needed and he was extremely helpful!

Smart Mist misting systems has been a dream to work with! Jeff answers questions very quickly and ships the ordered equipment very quickly as well. Our system is working very well at cooling our patio area in the hot desert, and I’m so glad we ordered from Start Mist!

SmartMist helped me design a system that I installed without any issues. It works perfectly... a very fine mist…a quality system. Jeff was very helpful!!

Jeff was great in answering all my questions. Install was easy. Smart app is great. Really makes a difference on our patio.

Needed to expand newly installed system and as always, Jeff was available and accommodating for the extra parts needed.

Bought my misting system from Smart Mist. Jeff was very knowledgeable and helpful. The main thing, he stood behind his product. Really liked the shark bite connections on the tubing. They were easy and worked so well. No leaks there. I have installed plastic and stainless and I would only really recommend the stainless. Looks so much better than the plastic tubing. Just hard to keep the plastic straight. Total install time was about 2-3 hours. Follow the installation guide and it works great.
I have already recommended misting systems to my family and friends. Also recommended only using Smart Mist. The others just do not measure up.

I’ve installed a number of these systems…from Amazon to Walmart…most are “sprayers”…
A true mist system needs to utilize a pump..no municipal water system has the required pressure.
I ordered the 40’ 20 mist head system with 100 psi pump and couldn’t be more satisfied.
First…the packaging is like nothing you’ve come to experience with all the “made in China” products we’ve been buying. Most of my issues I’ve had with products were due to damage during shipping. Won’t happen with your Smart Mist USA products. The box the pump is secured in is almost military grade! I saved it in the remote possibility it ever needs repair. All the other components are similarly protected.
Second-what’s the other complaint we all have with a product? No (or lack of) instructions. Not with this USA made product! Jeff even took a black magic marker and circled the arrow (to show proper install into the cylinder) for one of the cartridges!
I can honestly say that I have never had a better purchasing experience and a flawless install.
Jeff answered the phone every time I called with a stupid question and helped me out!
I have installed this system in the pool patio of my Florida home and it has DEFINITELY made a significant difference! The month of August has had heat advisories and heat indexes of up to 112…this system has made our pool area enjoyable from morning until dark. After the sun leaves the deck area the mist collects for a really cool effect with the pool lights on!
I bought this system for use on my personal residence and have received no compensation or consideration for this review. I am simply very happy to offer a review of a very worthy product that is backed up by a guy who is willing to help you out and work with any variables your property offers. Jeff recommended resizing the spray nozzles due to my install constraints and the system works perfectly! Thanks Jeff! Will be doing more business soon as all my neighbors have expressed interest in starting a project of their own…
Bill Stack…Vero Beach FL

After spending time with Jeff, we quickly designed a system that I easily installed. I would suggest you take the time to understand your requirements and plan accordingly. The system works great.

They worked great nice design. The system is very consistent and reliable. It is worth it.

Installation was easy and system works well

I just installed and ran my new Smart Mist system. It works great and I can see it will last for many years. It's a good quality system. Good communication with Jeff who was quick at answering my questions and sending a couple of extra parts I needed.

Very helpful and patient

Excellent service and followup. Will do business with them again when we have another need.

The Timer option seems to cool even better giving the mist time to completely evaporate between sprays. Love the mist without the drips and puddles.

Great system, works wonderfully to cool with a very fine mist. Would recommend it.

The misters were an excellent purchase and we are very happy with them! They definitely help cool down the area outside which was greatly needed. The installation was pretty easy and we only had a couple of questions. I emailed and received a response right away. I called and Jeff was very helpful and nice. Definitely recommend the misters and this company

I purchased this system in late June. I made a mistake in ordering and Jeff took care of my problem on a Saturday. Great customer service. Pretty easy to install with a lot of steps up a ladder. System works great and the enclosure is perfect for my location. I would recommend Jeff and Smart Mist to anyone.